Disclosures

Last Updated: February 6, 2026

We believe in transparency and want to ensure you have a clear understanding of what Veevo Health provides and how it works. This document outlines key disclosures regarding the use of our Service. For a comprehensive overview of your rights and obligations, please review our Terms of Use and Privacy Policy.

We never sell your health data

Your personal information and health data are not for sale — not now, not ever. We do not sell, rent, or trade your data to third parties for monetary or other valuable consideration. This includes your blood test results, health metrics you log, wearable data, and conversations with Viva, our AI health assistant. This commitment applies under all applicable laws, including the California Consumer Privacy Act (CCPA/CPRA), the Washington My Health My Data Act, and the EU General Data Protection Regulation (GDPR). For full details, see our Privacy Policy.

Not medical advice

Veevo Health is a wellness and educational platform — not a medical provider. The content, insights, analysis, and recommendations provided by Veevo Health — including through Viva, our AI health assistant — are for informational and educational purposes only. They are not intended to be, and should not be interpreted as, medical advice, diagnosis, or treatment. Your use of the Service does not create a doctor-patient relationship. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

AI and algorithm transparency

Veevo Health uses artificial intelligence and algorithms to analyze your health data and provide personalized wellness insights. Here is how it works:

• Viva (AI health assistant): Viva is powered by third-party large language model technology. It uses these models along with your health context (blood test results, logged metrics, wearable data, and conversation history) to provide personalized, educational responses to your questions. The specific models and providers may change over time as we improve the service. Viva is not a doctor and does not provide medical advice.
• Health insights and scores: We use algorithms to analyze your uploaded blood test results, self-reported data (weight, blood pressure, etc.), and connected wearable data to generate wellness insights and scores. These are educational tools, not clinical assessments.
• Limitations: AI-generated content may contain inaccuracies. Our algorithms are based on general population data and published clinical guidelines and may not account for your individual circumstances. Always verify important health information with a qualified healthcare professional.
• Continuous improvement: We use de-identified and aggregated data to improve our AI models and algorithms over time. Your identifiable data is never used for AI training without your explicit consent.

Data we collect and how it powers your insights

To provide personalized wellness insights, we collect and analyze data from several sources:

• Blood test results: Lab reports you upload — or that we receive from laboratory partners when you order tests through the Service — are parsed and analyzed to identify biomarkers related to heart health (e.g., LDL, HDL, triglycerides, blood glucose, Lp(a), ApoB).
• Self-reported health data: Weight, blood pressure, and other metrics you manually log are used to track trends and provide context for your insights.
• Wearable and connected device data: Data from Apple Health, Google Health Connect, and other devices (e.g., heart rate, steps, activity, sleep) enriches your health profile and insights.
• AI chat data: Questions, photos, documents, and files you share with Viva are used to provide relevant, personalized responses within your conversations.

All data is processed in accordance with our Privacy Policy. You control what data you provide and can delete your account and data at any time.

Third-party integrations

Veevo Health integrates with third-party platforms to enhance your experience:

• Apple Health and Google Health Connect: When you connect these services, we receive health and fitness data according to the permissions you grant. You can disconnect at any time through your device or app settings.
• Laboratory partners: When you order blood tests through Veevo, we partner with HIPAA-covered laboratories (such as LabCorp and Quest Diagnostics) to facilitate your order and receive your results. These labs handle your data under their own privacy practices and applicable law.
• Cloud infrastructure: Your data is stored and processed using secure, industry-standard cloud infrastructure providers.

We do not control the privacy practices of third-party services. We encourage you to review their respective privacy policies before connecting them.

No FDA evaluation

The statements made about our Service and any associated software, service, or AI models have not been evaluated by the Food and Drug Administration (FDA) or any other regulatory body. Our Service is not intended to diagnose, treat, cure, or prevent any disease. Veevo Health is a wellness platform, not a medical device.

Service provided "AS IS"

Our Service is provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, express or implied. While we strive for the highest quality, we do not guarantee the accuracy, reliability, or completeness of any information or insights provided. Health data analysis is complex, and results should be discussed with your healthcare provider.

Your data rights

Depending on your location, you have specific rights regarding your personal data:

• United States: General rights to access, correct, and delete your health data. California residents have additional rights under the CCPA/CPRA (right to know, delete, correct, and opt out of sale — though we never sell your data). Washington residents have rights under the My Health My Data Act (access, delete, withdraw consent).
• EEA and UK: Rights under the GDPR including access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent.

To exercise any of your data rights, please contact us at privacy@veevo.health. For full details, see our Privacy Policy.

Emergency situations

Do not use our Service for urgent medical needs. If you think you may have a medical emergency, call 911 (or your local emergency number) immediately. Do not rely on Veevo Health or Viva for emergency medical guidance.